Recently Telstra Corporation Ltd [ASX:TLS] have announced their new product, the Telstra Smart Wi-Fi Booster.
The new tech device will counter any wireless complications home owners deal with, when setting up wireless internet.
Easy to set up and use, the booster is an affordable tech piece which features the latest in Wi-Fi technology.
Smart booster isn’t their only new form of technology
Telstra have also invested in an electric plane that is able to take flight as well as land on a flat surface.
The electric plane can be piloted autonomously and is forecasted to be worth billions down the track.
The deal will help Telstra display their 5G capabilities which is set to be released later this year.
Telstra have stated that 5G will be essential in supporting devices such as these over the next 10 years.
Telstra have recently owned up to misleading thousands of customers by charging them (via a third-party billing service) for gaming and ringtone content that they weren’t aware of purchasing.
This fault was due to Telstra customers being able to sign up to subscriptions and charges without fully verifying their identification.
Telstra will offer refunds to customers who were affected by the outcome of the faulty service.
The Sydney Morning Herald reported that Telstra’s Group Executive of Consumer and Small Business, Vicki Brady, stated:
‘In a digital world, increasingly our customers have the option of buying things online that can be charged to their Telstra bill, and for their convenience we aim to make it as simple as possible… It is clear for this specific type of service, we did not get that right.’
Telstra have made sure to prioritise customer satisfaction, while compensating for any faults which have occurred.
Shares of Telstra are now trading at $3.10 a share.
For Money Morning
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